Our Work / Industries

Government & Public Sector

Custom-built training experiences available on desktop, mobile, VR headsets and tablets. Reaching non-headset audiences matters for government and community deployments: a council event, a reception desk or a classroom can run the same experience without requiring every visitor to own or don a headset. This page reflects the public-sector engagements we can show today: a local government partnership and a Queensland Government program that supported one of our healthcare pilots.

Key takeaway

PTR's public-sector work is a local council partnership plus one state-government-supported healthcare pilot, delivered on multiple devices so no visitor needs a headset. The Australian Government's own Digital Inclusion Standard now makes multi-channel access a formal requirement, not just a PTR design choice.

First-person view of two hands wearing a VR headset's motion-tracked view inside a bright home living space.

Work in this sector

Central Coast Council: disability awareness

Central Coast Council commissioned a VR experience as part of its wider strategy to improve disability access and inclusion, co-designed with the Council's Access and Inclusion Reference Group. It gives users a first-person perspective of living with disability across two everyday environments, a beach and a shopping centre, so participants can reflect on the barriers involved. The experience has been implemented across the community more than 200 times, and has been incorporated into teacher training programs, internal council staff training and CSIRO-facilitated sessions.

Build still of the Central Coast Council disability-awareness VR module: a beachfront cafe scene with umbrellas and figures.
Build still of the Central Coast Council disability-awareness VR module: a shopping-centre-style store interior.

Build stills from the Central Coast Council module's two settings, a beach and a shopping centre.

PTR's project pre-dates and is independent of the Commission's 2023 final report; it is cited here as evidence of why community-facing, attitude-change training matters at a policy level, not as a claim that this project responds to that report.

Read the Central Coast Council case study

Advance Queensland: supporting the Mater pilot

A person wearing a VR headset on stage, with Advance Queensland and Mater event signage behind them

Advance Queensland, the Queensland Government's innovation program, awarded People Tech Revolution $40,000 to help build this VR pilot with Mater Education, Speaking with Good Judgement: Through the Looking Glass, and Mater Education contributed a further $110,000 as part of its partnership with Advance Queensland's Corporate Innovation Network. As the Queensland Government's own story about the project states, PTR's clients had previously been interstate and overseas, with Mater becoming its first Queensland client. A grant like this is funding support, not proof the training worked: it confirms the pilot was resourced and delivered, not its effectiveness. The pilot let hospital staff practise psychologically safe feedback conversations inside VR recreations of real Mater environments.

Read the Mater Education case study · Healthcare & Medical · Advance Queensland's story about the project

A note on scope

PTR's documented public-sector work to date is the two engagements on this page. They share a common thread: both need training that can reach people who are not signed up for a formal program, whether that is a resident trying an experience at a community event or hospital staff testing a pilot before it scales, and both benefit from the same multi-device delivery the training experiences above are built for. They are also different in kind: Central Coast Council directly commissioned public-facing training, while Advance Queensland supported a healthcare pilot rather than commissioning government-specific training itself.

The four conversations frontline staff ask us for

The counter that turns aggressive, the home visit that escalates, the disclosure nobody was ready for, and de-escalation. These are rendered illustrations of the scenario patterns, not footage from a client build.

The counter that turns aggressive, rehearsed at the counter.
The doorstep, and the first thirty seconds of it.
The disclosure nobody was ready for, and what to do with your hands.
Both hands visible, one step back, and time bought.
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recommendations from the Disability Royal Commission's 2023 final report, which found community attitudes, not physical access alone, a fundamental driver of poor outcomes for people with disability. Final Report, 2023

Sources and further reading