Frequently Asked Questions

Answers below cover what PTR's immersive VR experiences involve generally, practical questions about booking and using them, and what happens to your data. Anything about specific pricing or delivery timelines is out of scope here; contact us directly for that.

Photo of an adult wearing a Meta Quest 2 headset and holding both controllers — A real photo of a Meta Quest headset and controllers, the kind of hardware these questions cover.

About the experiences

What is VR training?

Virtual reality (VR) training places a learner inside a simulated environment using a headset, so they can practise a skill, a conversation or a procedure as if they were really there. Because the scenario is safe and repeatable, learners can try different responses and see the consequences without any real-world risk.

Do people get motion sick in VR?

Some people experience motion sickness, sometimes called "VR sickness," particularly during fast virtual movement that doesn't match what their body is feeling. It affects people differently, tends to reduce with repeated use, and is less common in seated or slower-paced experiences than in fast first-person movement.

What topics does PTR's VR library cover?

The VR library experiences explore a range of topics including race, gender, allyship, bias, microaggressions, intersectionality, sensitive workplace situations, workplace conversations, leadership and empathy.

How long are the experiences?

There is a range of experiences to choose from: some are longer and more complex, others are shorter and allow more replayability. Generally, experiences last between 4 and 10 minutes each.

How are PTR's VR experiences designed to be accessible?

A range of design features are built into PTR's VR experiences to improve accessibility, including limited use of the controllers, simple trigger pulls to improve access for people with mobility issues, limited movement within a scene, and short scenarios to help reduce eye strain.

What happens in a debrief after a VR session?

A debrief is a facilitated group discussion held after a VR experience, where participants reflect on what they saw or felt, connect it to real situations, and talk through how they might respond differently in future. Debriefs are typically run by a trained facilitator rather than delivered inside the headset itself.

Practical

Is there a demo available?

Yes. Sign up for a demo to access the VR library demo. If you don't have a headset yet, get in touch and PTR will organise one for you.

What headsets and platforms does PTR build for?

PTR builds each project around its requirements, including the target device, audience and deployment environment. The shipped VR library titles have been delivered on standalone headsets such as Meta Quest and Pico, and custom projects can be designed for relevant current XR platforms, browsers or mobile where that fits the use case. Tell us the required platform and use case, and PTR designs the solution around it where technically feasible.

What if I wear glasses?

You don't always need to take your glasses off to use a VR headset. You can usually wear glasses as long as they aren't too large and aren't touching the lenses. A spacer, which usually comes with the headset, makes this easier.

Is there a recommended session length?

Used for long periods, VR can sometimes cause eye strain, fatigue or headaches. We recommend taking a break regularly, and limiting sessions to around 20 minutes at a time.

Do the experiences need an internet connection to work?

Some features may require an internet connection. Connectivity needs vary by project and deployment environment, so tell us about your constraints, such as sites with limited or locked-down networks, and the build is designed around them.

Building something custom

What's involved in building a custom VR experience with PTR?

PTR's co-creation process moves through several stages. Talk to us for guidance on timing and scope for your project.

Align

Shared understanding of scope, objectives and feasibility

Discover

Explores learning goals, generates VR concepts and scenarios

Design

Turns chosen scenarios into a full script and storyboards

Develop

Builds the approved vision to the agreed specification

Deliver

Hands over the finished VR experience

Review and Enhance

Checks whether goals were met, looks for ways to improve

Data and privacy

What data does PTR collect?

PTR does not collect any personal data, but may collect data for the purpose of app improvements and analytics.

Where can I read PTR's full privacy policy?

See the full Privacy Policy for details.

Key takeaway

PTR builds immersive experiences around the requirements of each project, including the target device, audience and deployment environment. VR library experiences typically last 4 to 10 minutes and are usually followed by a facilitator-led debrief rather than leaving reflection to the headset alone. PTR does not collect personal data beyond app improvement and analytics use. For pricing or delivery timelines, contact PTR directly.

Guests chatting in small groups at a PTR community event, with a Smart Precinct banner in the background — Many of these questions first come up in person, at community events like this PTR session in Townsville.

Related PTR work

Our approach to immersive training · Choosing the right technology · Case studies