A woman stands in a bright atrium with a conversation panel in front of her, seen through the headset.

J.P. Morgan: inclusion training its own teams ran

Local J.P. Morgan staff ran a VR session from Equal Reality, a subsidiary of People Tech Revolution, in each country to start a real conversation about inclusion.

The brief

One conversation, in several countries

J.P. Morgan wanted an engaging event that would spark discussion about inclusion and could be delivered in several countries by local staff, not flown-in trainers (Equal Reality case study).

A woman stands on an empty open-plan office floor, a band of sound curving around her as she speaks. — A woman speaks on an open-plan floor.

A man stands on an empty open-plan office floor beside a stack of glowing message panels. — A man stands beside message panels.

A colleague seated across a meeting table, for practising feedback. A first person AI roleplay scenario for applied AI in sensitive conversations, seen through the headset. — A colleague across a meeting table.

Two people compare library scene cards at a table. — Two people compare VR scene cards.

Objects rest beneath a streetlight, seen through the headset.

What ran, and who ran it

The scenarios came from Equal Reality. With its training materials and videos, J.P. Morgan ran the events internally: 7 events in 5 countries, with over 200 participants, and no on-site support from Equal Reality.

Each person experienced an inclusion scenario in the headset, and the event itself was the conversation that followed.

A visitor beside an empty chair in a consultation room, for practising a first meeting. A first person AI roleplay scenario for applied AI in sensitive conversations, seen through the headset. — A visitor beside an empty chair.

A wheelchair user chairs a three-person meeting. A VR training scenario for aged care and disability services. — A wheelchair user chairs a meeting.

A supervisor talks with a student and visitor. A VR training scenario for education. — A supervisor talks with a student.

What changed

People asked for more

The survey published in Equal Reality’s case study shows a group that wanted to keep going, not a group that sat through a module.

Two practice partners stand at separate workshop stations. A first person VR training scenario for immersive training and roleplay, seen through the headset. — Two partners at separate stations.

Engagement that carried past the session

97% of participants found VR more engaging than traditional training techniques, and 95% wanted to follow up on what they had learned.

88% were interested in signing up for a business resource group, and the events scored a Net Promoter Score of +68.

A colleague across the table, arms folded. A first person AI roleplay scenario for applied AI in sensitive conversations. — A colleague across the table, arms folded.

What this tells you

Our reading: an inclusion program does not need the vendor in the room to land. A short headset scenario plus a clear facilitator guide let local teams run it at their own pace.

The interest in resource groups is the part to plan for: have the next step ready before the session ends, while people are asking for it.