--- title: "J.P. Morgan inclusion training pilot in VR" description: "How J.P. Morgan ran Equal Reality VR inclusion training with its own staff across several countries, and what participants reported afterwards." canonical: https://peopletechrevolution.com/work/case-studies/jp-morgan-inclusion-pilot --- [Our Work](https://peopletechrevolution.com/work) / [Case Studies](https://peopletechrevolution.com/work/case-studies) # J.P. Morgan: inclusion training its own teams ran Local J.P. Morgan staff ran a VR session from Equal Reality, a subsidiary of People Tech Revolution, in each country to start a real conversation about inclusion. The brief ## One conversation, in several countries J.P. Morgan wanted an engaging event that would spark discussion about inclusion and could be delivered in several countries by local staff, not flown-in trainers ([Equal Reality case study](https://equalreality.com/case-studies/)). A woman speaks on an open-plan floor. A man stands beside message panels. A colleague across a meeting table. Two people compare VR scene cards. Objects rest beneath a streetlight, seen through the headset. ### What ran, and who ran it The scenarios came from Equal Reality. With its training materials and videos, J.P. Morgan ran the events internally: 7 events in 5 countries, with over 200 participants, and no on-site support from Equal Reality. Each person experienced an inclusion scenario in the headset, and the event itself was the conversation that followed. A visitor beside an empty chair. A wheelchair user chairs a meeting. A supervisor talks with a student. What changed ## People asked for more The survey published in [Equal Reality’s case study](https://equalreality.com/case-studies/) shows a group that wanted to keep going, not a group that sat through a module. Two partners at separate stations. ### Engagement that carried past the session 97% of participants found VR more engaging than traditional training techniques, and 95% wanted to follow up on what they had learned. 88% were interested in signing up for a business resource group, and the events scored a Net Promoter Score of +68. A colleague across the table, arms folded. ### What this tells you Our reading: an inclusion program does not need the vendor in the room to land. A short headset scenario plus a clear facilitator guide let local teams run it at their own pace. The interest in resource groups is the part to plan for: have the next step ready before the session ends, while people are asking for it. A director waits in a meeting room. Two colleagues test a connected task. A participant follows a lit pathway. For your organisation ## Equal Reality titles, in PTR’s library The [PTR VR Library](https://peopletechrevolution.com/xr/ptr-vr-library) includes Equal Reality titles on race, gender and allyship, tested and reviewed independently in the [Journal of New Approaches in Educational Research](https://doi.org/10.1007/s44322-025-00034-z). - [PTR VR Library](https://peopletechrevolution.com/xr/ptr-vr-library) - [Immersive training and roleplay](https://peopletechrevolution.com/training/vr-training-and-roleplay) - [All case studies](https://peopletechrevolution.com/work/case-studies) - [Workplace and enterprise](https://peopletechrevolution.com/work/industries/workplace-enterprise) Planning inclusion training across offices? [Open the contact form](https://peopletechrevolution.com/work/case-studies/jp-morgan-inclusion-pilot#contact) Ask our CEO Simon Lowe’s Digital Twin a question ## Sources The case study and an independent review, on their own sites. ### [J.P Morgan Pilot Results](https://equalreality.com/case-studies/) Equal Reality case studies The brief, the rollout and the survey results. ### [The use of virtual reality training to enhance empathy: software review](https://doi.org/10.1007/s44322-025-00034-z) Iuliia Khukalenko and Daria Khanolainen, Journal of New Approaches in Educational Research, 2025, open access An independent review that tested PTR’s VR library.