--- title: "Domain Group VR inclusion training rollout" description: "How Domain Group staff experienced bullying and exclusion in Equal Reality VR before inclusion workshops with mwah., and what changed afterwards." canonical: https://peopletechrevolution.com/work/case-studies/domain-group-inclusion-rollout --- [Our Work](https://peopletechrevolution.com/work) / [Case Studies](https://peopletechrevolution.com/work/case-studies) # Domain Group: feel exclusion, then talk about it Domain staff experienced being bullied and left out in VR, then carried that into a workshop on inclusion. The brief ## Inclusion in the company’s DNA Domain wanted diversity and inclusion to be felt, not just explained: emotion, empathy, a shared understanding across the company, and personal accountability for what happens next ([Equal Reality case study](https://equalreality.com/case-studies/); Equal Reality is a subsidiary of People Tech Revolution). Objects rest beneath a streetlight. A wheelchair user rehearses with a colleague. Four people lean over a lit table. A colleague across the table, arms folded. A practitioner draws two controls inward and the translucent boundaries around an AI station contract. ### Two sides of the same meeting room In [Power and Exclusion](https://sites.google.com/equalreality.com/partner/training/power-exclusion), staff become Martha, berated by a boss who towers over her, then John, shut out of a meeting while the boss rewards the people excluding him. Equal Reality collaborated with mwah. to run workshops with Domain’s 643 employees, so everyone arrived at the discussion having felt the same two moments. A visitor beside an empty chair. A wheelchair user chairs a meeting. A supervisor talks with a student. What changed ## Receptive, and clearer about their own part Results from the respondents surveyed, published by [Equal Reality](https://equalreality.com/case-studies/). [CIO](https://www.cio.com/article/3493229/domain-rolls-out-vr-training-role-plays-won-t-ever-cut-it-again.html) reported the rollout independently at the time. A group gathers for a briefing. ### Ready for the conversation 95% enjoyed the VR experience, and 89% said it made them more receptive to the workshop that followed. Staff rated their understanding of diversity and inclusion 40% higher after the blended workshops, and 98% of respondents reported understanding their personal role in it. > " The response from participants has been excellent - with participants in the program able to empathise and discuss the experiences of our scenarios in our workshops with detail that just wouldn't be possible without actually experiencing it themselves. I don't think role plays will ever cut it again in this space. " Nic Barry, Organisational Capability, Domain [Equal Reality case study](https://equalreality.com/case-studies/) Two partners at separate stations. ### What this tells you Our reading: the headset did its work before the workshop began. People who have just been talked over, or left out, bring detail to the discussion that a slide cannot give them. Put the VR immediately before the facilitated session, not as a standalone module, and give every person the same scenes so the room shares one reference point. A director waits in a meeting room. Two colleagues test a connected task. A participant follows a lit pathway. For your organisation ## Equal Reality titles, in PTR’s library The [PTR VR Library](https://peopletechrevolution.com/xr/ptr-vr-library) includes Equal Reality titles on race, gender and allyship, tested and reviewed independently in the [Journal of New Approaches in Educational Research](https://doi.org/10.1007/s44322-025-00034-z). - [PTR VR Library](https://peopletechrevolution.com/xr/ptr-vr-library) - [Immersive training and roleplay](https://peopletechrevolution.com/training/vr-training-and-roleplay) - [All case studies](https://peopletechrevolution.com/work/case-studies) - [Workplace and enterprise](https://peopletechrevolution.com/work/industries/workplace-enterprise) Planning an inclusion program for your people? [Open the contact form](https://peopletechrevolution.com/work/case-studies/domain-group-inclusion-rollout#contact) Ask our CEO Simon Lowe’s Digital Twin a question ## Sources The case study, the press report and an independent review, on their own sites. ### [Domain Group Rollout](https://equalreality.com/case-studies/) Equal Reality case studies The brief, the workshops and the results. ### [Domain rolls out VR training: 'role plays won't ever cut it again'](https://www.cio.com/article/3493229/domain-rolls-out-vr-training-role-plays-won-t-ever-cut-it-again.html) George Nott, CIO, 3 December 2018 The rollout, reported independently. ### [Power and Exclusion](https://sites.google.com/equalreality.com/partner/training/power-exclusion) Equal Reality The two scenarios Domain staff experienced. ### [The use of virtual reality training to enhance empathy: software review](https://doi.org/10.1007/s44322-025-00034-z) Iuliia Khukalenko and Daria Khanolainen, Journal of New Approaches in Educational Research, 2025, open access An independent review that tested PTR’s VR library.