--- title: "Aged care and disability VR case studies, Central Coast" description: "Central Coast Council disability-awareness VR and the first-person method PTR is building for aged care, from everyday barriers to care conversations." canonical: https://peopletechrevolution.com/work/case-studies/aged-care-disability --- [Our Work](https://peopletechrevolution.com/work) / [Case Studies](https://peopletechrevolution.com/work/case-studies) # Aged care and disability case studies One delivered program in disability awareness, and the care conversations PTR is building next. A therapist walks behind a white cane user. ## Seeing the day from the other chair A resident refuses help, a family member is angry at the desk, a footpath ends in a kerb: small exchanges that decide how a day feels for someone with a disability, and for the person supporting them. PTR's delivered work here is Central Coast Council's disability-awareness program. The same first-person method is what it is building for aged care. Central Coast Council ## Raising awareness of disability A VR experience that lets community members, businesses and council staff feel, briefly and safely, what everyday barriers are like from the inside. A facilitator crouches beside a participant mid-scenario. ### A first-person view, delivered more than 200 times Co-designed with the Council's Access and Inclusion Reference Group, whose members appear in the build, the experience gives a first-person view of a beach and a shopping centre with a disability. It is now used in teacher training, internal council training and CSIRO-facilitated sessions across the Central Coast. [Read the Central Coast Council case study](https://peopletechrevolution.com/work/case-studies/central-coast-council-disability-awareness) ### The moments in the build A scenario from a wheelchair, an accessible car park bay, a receptionist who leans over the desk. A wheelchair user gestures in a scenario. A carer waits at the open car door. A receptionist leans over the desk. > "It just gave people - who'd pretty much been in lockdown or isolated from family and friends that sense of still being able to enjoy the world, and maybe at the age of 94 to do something they had never done before." Leonie Sanderson Co-founder, People Tech Revolution. [ABC News, June 2022](https://www.abc.net.au/news/2022-06-02/qld-virtual-reality-aged-care-centres-covid/101112460) ## What practice looks like in aged care The kitchen table, the garden bench, the hallway rail: the conversations care staff rehearse, built with the same method as the delivered work. A resident talks with a care worker outdoors. A support worker at the kitchen bench. A carer slows at the hallway rail. ### And the quieter rooms A consult in the recliner, a chat in the sunroom: not a crisis, just the ordinary conversation that makes up a day. A physiotherapist leans toward a seated woman. A support worker sits with an older woman. ## Where next The industry page, the same program read from the government side, and the pages that explain the medium. [Aged Care and Disability. Every care conversation PTR builds for. Planning meeting, ramp, kitchen and garden, with the research linked.](https://peopletechrevolution.com/work/industries/aged-care-disability) [Government and Public Sector. The Central Coast program, read from the council side. How a public-sector partner used VR to shift a whole community.](https://peopletechrevolution.com/work/case-studies/government-public-sector) [What is virtual reality? The medium explained without jargon. Why a first-person view changes what a carer notices.](https://peopletechrevolution.com/learn/xr/what-is-virtual-reality) ### And more places to look Every case study PTR has published, and the ready-to-run titles in the PTR VR Library. [All case studies. Client by client, what was built and what happened. Eight programs across health, education, government and the workplace.](https://peopletechrevolution.com/work/case-studies) [The PTR VR Library. Ready-to-run titles for leadership, learning and social impact. Everyday Inclusion, Speak To Me Normally and the Mind Shift series.](https://peopletechrevolution.com/xr/ptr-vr-library) Want a result like this for your own aged care or disability team? [Open the contact form](https://peopletechrevolution.com/work/case-studies/aged-care-disability#contact) Ask our CEO Simon Lowe’s Digital Twin a question