--- title: "Bias and inclusion training: feel it, then practise a reply" description: "Inclusion practice for workplaces, airlines and health services: Equal Reality VR titles, custom scenarios, AI roleplay and workshops, with published results." canonical: https://peopletechrevolution.com/training/bias-and-inclusion --- [Training programs](https://peopletechrevolution.com/training) / Bias and inclusion # Bias and inclusion: notice it, then say something Feel exclusion from the inside, then practise the words that change the room. The moment ## A remark lands, and the room carries on An idea is ignored, then praised when someone else repeats it. A customer is refused because of who they are. A colleague on a video call is talked over again. People notice. Knowing what to say in the next few seconds is harder. Speaking up at the meeting table. A video call scenario from the Google training. A retail customer waits for a reply. Why it goes wrong ## Training describes bias; the moment asks for a reply A slide can define a microaggression. It cannot put someone in the seat of the person talked over, or give them a second try at stepping in. A man in a corridor as colleagues pass. ### Feel it, then choose Perspective-taking puts the learner in the other person’s place first. Then the scene asks for a decision: call it out, call it in or let it pass, and the debrief talks through what each choice would have cost. Every way to practise it ## A library, a custom build, a browser and a facilitator Most inclusion programs combine a ready-made title with a facilitated discussion. A colleague across the table, replies in view. ### Ready-made titles [Equal Reality VR](https://peopletechrevolution.com/xr/ptr-vr-library/equal-reality-vr), built by Equal Reality, a subsidiary of People Tech Revolution, holds [Everyday Inclusion](https://peopletechrevolution.com/xr/ptr-vr-library/everyday-inclusion), [Finding Common Ground](https://peopletechrevolution.com/xr/ptr-vr-library/finding-common-ground) and [Speak to Me Normally](https://peopletechrevolution.com/xr/ptr-vr-library/speak-to-me-normally). [Mind Shift VR](https://peopletechrevolution.com/xr/ptr-vr-library/mind-shift) covers glass ceilings and inclusive hiring, and [Lift VR](https://peopletechrevolution.com/xr/ptr-vr-library/lift-vr) was built with Kinspace. An office desk scenario from the Google training. ### Custom scenarios from your own incidents Google’s scenarios were built with Equal Reality, a subsidiary of People Tech Revolution, from real incidents its employees shared. A [custom build](https://peopletechrevolution.com/training/vr-training-and-roleplay) does the same with your organisation’s moments, written and reviewed with the people they happened to. Colleagues in an open team area. ### AI roleplay in a browser An [AI roleplay partner](https://peopletechrevolution.com/ai/ai-roleplay-practice) lets someone rehearse stepping in, or answering a colleague who pushes back, on a laptop or phone, as often as it takes. People gather in a VR workshop. ### A facilitated workshop In the [Etihad Airways](https://peopletechrevolution.com/work/case-studies/etihad-cabin-crew-inclusion) and [Metro Trains](https://peopletechrevolution.com/work/case-studies/metro-trains-gender-equity) programs, Everyday Inclusion sat inside a longer facilitated program: at Etihad beside Mind Shift and a Yarning Circle, at Metro Trains in workshops split by audience. The evidence ## Peer-reviewed research, and results Equal Reality published Evidence to take into a sign-off meeting, with who produced each result. An office scenario inside the headset. ### Peer reviewed: Google, ACM CHI 2024 A [peer-reviewed paper](https://peopletechrevolution.com/uploads/docs/people-tech-revolution-google-vr-inclusion-training-chi-2024.pdf) evaluated VR inclusion training built with Equal Reality. The 7 trainees who returned the optional survey gave 82% average agreement that it was better than Google’s standard DEI training, and 94% average satisfaction. [Download the Google research paper PDF](https://peopletechrevolution.com/uploads/docs/people-tech-revolution-google-vr-inclusion-training-chi-2024.pdf) A nurse leader faces colleagues in a corridor. ### Peer reviewed: Mayo Clinic, a controlled trial A DEI program People Tech Revolution built for Mayo Clinic nurse leaders was tested against a control group: those who trained gained in empathic feeling ([p = .002](https://doi.org/10.1016/j.socscimed.2024.117648)). [Read the Mayo Clinic papers](https://peopletechrevolution.com/work/research-evidence/vr-nursing-leaders-mayo-clinic). A woman in an atrium, a panel ahead. ### Published by Equal Reality At [J.P. Morgan](https://peopletechrevolution.com/work/case-studies/jp-morgan-inclusion-pilot), local staff ran 7 events in 5 countries with over 200 participants, and 97% found VR more engaging than traditional training. At [Domain](https://peopletechrevolution.com/work/case-studies/domain-group-inclusion-rollout), 89% said the VR made them more receptive to the workshop that followed. How it runs ## Run it the way your team already learns. [Run it yourself Your facilitator runs PTR VR Library titles on standalone headsets.](https://peopletechrevolution.com/xr/ptr-vr-library) [In a browser Staff rehearse with an AI partner on a laptop, no headset.](https://peopletechrevolution.com/ai/ai-roleplay-practice) [Facilitated over video A PTR facilitator runs the debrief by video, wherever teams sit.](https://peopletechrevolution.com/training/how-we-deliver) [With your trainer A trainer you already know runs it, licensed and prepared by PTR.](https://peopletechrevolution.com/training/for-trainers) People compare VR Library scene cards. ### Start with the moment your people describe Tell us the remark, the meeting or the counter your teams talk about, and we will show you how teams rehearse it. [Talk to us](https://peopletechrevolution.com/talk-to-us) or [book a time with our team](https://calendly.com/simon-ptrvr/30min?utm_content=solbiasinclusion). Related pages - [Equal Reality VR](https://peopletechrevolution.com/xr/ptr-vr-library/equal-reality-vr) - [PTR VR Library](https://peopletechrevolution.com/xr/ptr-vr-library) - [Google case study](https://peopletechrevolution.com/work/case-studies/google-vr-dei-training) - [Workplace & enterprise](https://peopletechrevolution.com/work/industries/workplace-enterprise) - [Aviation](https://peopletechrevolution.com/work/industries/aviation) - [All training programs](https://peopletechrevolution.com/training) Planning inclusion training? [Open the contact form](https://peopletechrevolution.com/training/bias-and-inclusion#contact) Ask our CEO Simon Lowe’s Digital Twin a question ## Sources Each result in the document that reported it. ### [VR inclusion training at Google (ACM CHI 2024)](https://peopletechrevolution.com/uploads/docs/people-tech-revolution-google-vr-inclusion-training-chi-2024.pdf) Peer-reviewed paper, hosted by PTR Agreement that the training was better than the standard DEI training, and satisfaction. ### [VR training for nursing leaders: a controlled trial](https://doi.org/10.1016/j.socscimed.2024.117648) Social Science and Medicine Empathy and upstander outcomes against a control group. ### [Equal Reality case studies](https://equalreality.com/case-studies/) Equal Reality The J.P. Morgan and Domain engagements and their survey results.