--- title: "Workplace violence training records: US and Australia" description: "What a workplace violence training record must show in the US and Australia, how long to keep it, and who can ask to see it. For hospitals and employers." canonical: https://peopletechrevolution.com/learn/standards/workplace-violence-training-records --- [Learn](https://peopletechrevolution.com/learn) / Standards # Workplace violence training records that answer the question Every rule ends in the same place: show who was trained, by whom, and what they can do. The moment ## The request arrives after the incident An inspector asks for the training file. A staff representative asks for the incident log. A surveyor asks how staff learned to [de-escalate a patient or visitor](https://peopletechrevolution.com/xr/de-escalation-training-healthcare). Each question lands on the record. A tablet in hand, two colleagues waiting. Talking through what happened, at the desk. A review meeting around the table. United States ## What a California record must show California’s [general workplace violence law](https://peopletechrevolution.com/learn/standards/california-sb-553-training) is the most specific about the record itself, so it makes a good template elsewhere. Reading the details on the tablet. ### What each record holds [California Labor Code section 6401.9](https://leginfo.legislature.ca.gov/faces/codes_displaySection.xhtml?lawCode=LAB§ionNum=6401.9) requires training dates, the contents or a summary of each session, the names and qualifications of the trainers, and the names and job titles of everyone who attended. Trainer qualifications is the field to check first in any completion export. A briefing before the next shift. ### How long, and how fast Training records are kept for at least one year. Hazard records, violent incident logs and investigation records are kept for at least five years. Employees and their representatives can ask for them and receive them within fifteen calendar days, without cost. A patient conversation, practised first. ### Nevada and the Joint Commission [Nevada’s medical facility statute](https://www.leg.state.nv.us/nrs/NRS-618.html) requires a record of each training session, with no personally identifiable information of any patient or employee. For hospitals, the [Joint Commission’s workplace violence goal](https://www.jointcommission.org/en-us/standards/national-performance-goals/preventing-workplace-violence) requires documentation of the training. Showing the skill while a colleague watches. ### Federal rules: proof of competence In [psychiatric residential treatment facilities](https://www.ecfr.gov/current/title-42/chapter-IV/subchapter-G/part-483/subpart-G/section-483.376), staff “successfully demonstrate in practice the techniques they have learned”. The record carries the date and the name of the person certifying completion. Australia ## What Australian hospitals must show Hospitals accredited to the [NSQHS Standards](https://www.safetyandquality.gov.au/standards/nsqhs-standards/clinical-governance-standard) answer the same question through their training systems. A consult with an interpreter in the room. ### Mandatory training, monitored The [Clinical Governance Standard](https://www.safetyandquality.gov.au/standards/nsqhs-standards/clinical-governance-standard) asks a health service to implement a mandatory training program and to monitor the workforce’s participation in training. See [mandatory training under the NSQHS Standards](https://peopletechrevolution.com/learn/standards/nsqhs-action-1-20) and [occupational violence rules in Australia](https://peopletechrevolution.com/learn/standards/occupational-violence-australia). A contact centre desk, mid-call. ### One record, many rules A record that names the trainer, the scenario and what each person showed they could do answers the Californian, Nevadan, federal and Australian questions at once. The [state-by-state view](https://peopletechrevolution.com/learn/standards/workplace-violence-training-united-states) sets the US rules side by side. How it runs ## Practice that gives the record something to show Facilitated practice in a [VR headset](https://peopletechrevolution.com/xr/virtual-reality) or with an [AI roleplay partner](https://peopletechrevolution.com/ai/ai-roleplay-practice) leaves a named facilitator, a scenario and a debrief behind each run. Practising beside a facilitator. A group talks it through at the table. A colleague across the table, in AI roleplay. Questions ## What gets asked the week before an audit Short answers from the instruments themselves. A follow-up conversation after the event. ### How long must training records be kept? In California, at least one year for training records and five for hazard records, incident logs and investigations. Nevada requires a record of each session. An intake worker speaks with a young woman. ### What goes in a training record? In California: dates, contents or a summary, trainer names and qualifications, and attendee names and job titles. A family support worker sits with a woman. ### Is an attendance record enough? Where a rule asks staff to demonstrate the techniques, the record shows the demonstration. Federal rules for psychiatric residential treatment facilities do. Two women in a victim-support office. ### Who can ask to see them? In California, the Division on request, and employees and their representatives within fifteen calendar days. - [US workplace violence training rules](https://peopletechrevolution.com/learn/standards/workplace-violence-training-united-states) - [Nevada workplace violence training](https://peopletechrevolution.com/learn/standards/nevada-workplace-violence-training) - [Joint Commission workplace violence goal](https://peopletechrevolution.com/learn/standards/joint-commission-workplace-violence) - [Hospital de-escalation training](https://peopletechrevolution.com/work/industries/healthcare-medical) Keeping training records an assessor can read? [Open the contact form](https://peopletechrevolution.com/learn/standards/workplace-violence-training-records#contact) Ask Simon’s Digital Twin a question ## Sources Each rule in full, on the regulator’s own site. ### [California Labor Code section 6401.9](https://leginfo.legislature.ca.gov/faces/codes_displaySection.xhtml?lawCode=LAB§ionNum=6401.9) California Legislative Information The five fields of a training record, the retention periods and the fifteen-day access rule. ### [Workplace Violence at Medical Facilities](https://www.leg.state.nv.us/nrs/NRS-618.html) Nevada Revised Statutes, chapter 618 A record of each training session, carrying no personally identifiable information. ### [Preventing workplace violence](https://www.jointcommission.org/en-us/standards/national-performance-goals/preventing-workplace-violence) The Joint Commission The national performance goal on workplace violence for United States hospitals. ### [Education and training in psychiatric residential treatment facilities](https://www.ecfr.gov/current/title-42/chapter-IV/subchapter-G/part-483/subpart-G/section-483.376) Code of Federal Regulations, Title 42 Demonstrated competence, and a record naming who certified it. ### [Clinical Governance Standard](https://www.safetyandquality.gov.au/standards/nsqhs-standards/clinical-governance-standard) Australian Commission on Safety and Quality in Health Care A mandatory training program, and monitoring of the workforce’s participation.