---
title: "Didymo chat: a digital twin that answers in text"
description: "Type a question on a phone or in a browser and Didymo answers in text from the organisation's approved material, then hands off to a person when it should."
canonical: https://peopletechrevolution.com/ai/didymo/chat
---

<!-- Machine-readable copy of https://peopletechrevolution.com/ai/didymo/chat. The HTML at that URL is the
     canonical document; this file is the same words without the markup. -->

[Didymo](https://peopletechrevolution.com/ai/didymo) / Chat

# Chat with a digital twin, in writing

Type the question you would ask the person. Didymo answers in text, from material the organisation has approved.

What chat is

## The question typed, the answer in writing

Chat is the quietest way in. A visitor types on the phone or in the browser they already have, and Didymo replies in text drawn only from material the organisation has approved.

A message typed into a phone.

A stack of message panels, rising.

A visitor’s first message to the twin.

Sorting what the twin may draw on.

### Answers from approved material only

Every reply comes from the organisation’s own approved material, not general knowledge from the open internet. The owner decides what goes in and what stays out, and changes that list as the material changes.

A harder question, escalated for review.

### A person stays over every answer

The owner reads what Didymo has said and corrects an answer when it needs correcting. When a question needs a person, the conversation moves to them with the thread already attached.

When to use chat

## For the questions that repeat

Chat suits the questions that arrive at any hour and take a paragraph to answer: what a service covers, how to prepare, where to start.

A nurse at a ward station, panels beside her.

### Quiet, in writing, kept

A visitor on a night shift, in a waiting room or on a train can ask without speaking aloud, read the answer twice and keep it. A reply in text is easy to forward to a colleague.

An open-plan floor at night, panels lit.

### Linked to booking and follow-up

A chat that needs the person does not end at a dead end. Didymo can hand it to them, or [book real time with them](https://peopletechrevolution.com/ai/didymo/book) from inside the same conversation.

The other ways in

## Same twin, same material, a different door

Chat is one way into the same conversation. A visitor can move to a voice call, a live avatar or a booked meeting without starting again.

[A ribbon of light as she listens. Voice. Speak instead of typing, in the twin’s own voice.](https://peopletechrevolution.com/ai/didymo/voice)
[A teacher on screen, mid-sentence. Avatar. A live face on the screen for the conversations that need one.](https://peopletechrevolution.com/ai/didymo/avatar)
[A booking panel beside the chat. Book. Real time with the person the twin represents.](https://peopletechrevolution.com/ai/didymo/book)

The live instance

## PTR’s CEO, Simon Lowe, as a twin you can chat with

Simon’s Twin runs on Didymo. It answers the questions people bring to People Tech Revolution, at any hour, from material Simon has approved. It is a conversational [digital twin](https://peopletechrevolution.com/learn/ai/what-is-a-digital-twin), not a model of a machine.

A professional faces her own digital twin.

### Ask it something about PTR

Open the chat and ask what PTR builds, how a pilot runs or who the founders are. When a question needs Simon himself, the twin says so and offers to book him.

Chat with PTR’s CEO, Simon Lowe’s digital twin [Talk to PTR’s CEO, Simon Lowe’s digital twin on AI Studio](https://studio.peopletechrevolution.com/connect)

Questions

## What buyers ask about chat

Short answers, one to a row.

Blank cards in a ring around a bright core.

### Where do the answers come from?

From the organisation’s own approved material. Didymo answers from whatever is approved today, and the owner adds or removes sources as they change.

A tester asks the AI a question.

### What happens when a question is outside that material?

The twin does not guess from the open internet. It hands the conversation to a person, with what has been said already attached, or offers to book time with them.

A monitor, a laptop and a phone.

### Does a visitor need to install anything?

Chat runs in the browser or on the phone a visitor already has, on the site where the twin lives. There is nothing to install and no headset involved.

Two people, a glowing panel between them.

### Put a twin’s chat on your own site

Tell us whose questions repeat and what material already answers them. We will show you what a [twin of your own](https://peopletechrevolution.com/ai/digital-twins) would say. [Talk to us](https://peopletechrevolution.com/talk-to-us) or [book a time with our team](https://calendly.com/simon-ptrvr/30min?utm_content=aididymochat).

Want a twin that answers in writing for your organisation?

[Open the contact form](https://peopletechrevolution.com/ai/didymo/chat#contact)
Ask our CEO Simon Lowe’s Digital Twin a question
[Schedule an Intro Call](https://calendly.com/simon-ptrvr/30min?utm_content=aididymochat)

Related pages

- [Didymo](https://peopletechrevolution.com/ai/didymo)

- [Voice](https://peopletechrevolution.com/ai/didymo/voice)

- [Avatar](https://peopletechrevolution.com/ai/didymo/avatar)

- [Book](https://peopletechrevolution.com/ai/didymo/book)

- [Digital twins for business](https://peopletechrevolution.com/ai/digital-twins)

- [What is a digital twin?](https://peopletechrevolution.com/learn/ai/what-is-a-digital-twin)

- [Knowledge twins & expert access](https://peopletechrevolution.com/training/knowledge-twins-and-expert-access)
